On Wednesday my flash on my camera did not work......Even though it was out of warranty I called tech support.....I spoke (on line) to Alexis and I thought I had a software issue.
All I had to do was re initialize the camera and now it is working as good as new....I had visions of a repair or a camera I could not use indoors. She was great and now it is working perfectly.
I had visions of a costly repair but I was able to fix it for free, free, free........
I would recommend the Sony Corporation because it is the small things that companies do that make a difference. They were able to help me fix the camera in ten minutes.
They are now at the top of my FAVORITE list.