The phone saga has been resolved. The Verizon sales person did say when you drop a phone in water to IMMEDIATELY remove the battery and place the phone in a bag of dry rice and leave it there overnight.
Somehow I have doubts about this technique after have the phone go through a complete wash cycle is right. Some times it works but most of the time is does not. It is good to know, but I do not plan to wash a phone again. Of course, I had not planned to wash it the first time.
It was getting to the time where I would have been eligible for a new one, so I did just that. On Verizon they have a backup assistant, which is wonderful and no cost. You just transfer your contacts to the new phone. Poof there they appear.
With all the phone services out there I have never had a problem with Verizon. Although there are a few dead spots in the wilds of upstate central Pennsylvania.