The worst invention in the history of mankind is voice mail. Not leaving a message if someone is busy, but the damned “If you want #####, press 1, or if you want $$$$$$ press three.”
The source of my ire is the fact that I did not get new ID cards for my medication with my health insurance cars. First I call the benefits center, she tells me that I am to use the same one as last year. I think it was a cost saving measure on their part. I am not anal retentive and do not save these things when the past 40 years I have been getting new ones each January.
Last year I gave the numbers to the pharmacy and I have not seen it since…..”I do not have the card” I said. “Well, you numbers are on it’ said she.
“You are not listening, I do not have the card.” “Can you give me the phone number for the Express Scripts?” asked I.
The number is on the card……”I DO NOT HAVE THE CARD, I NEED A NEW CARD, I DO NOT HAVE THE NUMBER.
“Here the number x xxx xxx xxxx.” Why must things be so difficult? This person works in the benefits center….Second point here. “Why did I get three dental ID cards with only two people on the plan?” asked I. “I do not know, throw one away” said she.
Me…”This vision plan is next to useless” said I. “You have to check the plan to see who will honor it and see what Doctors are on it” said she.
“I have already had the exam and have chosen and ordered the glasses.” said I. “You should check this before you do that” said she. “IF THEY HAD SENT ME A BROCHURE FOR VISION TOO I WOULD NOT HAVE TO GO THRU THIS AGGRIVATION.” said I…..
“Just give me their number so I can check myself” said I.
I think you have to be stupid to work in HR.
After playing punch this for that I got REALLY angry and hit “O” and got to talk to a real person, who told me they can send out forms, lists and a reimbursement form to get a portion back.
I am damn lucky they didn’t tell me “0” was not a valid option.