I have written two entries about my new service with Comcast and low and behold yesterday, Mark Casem, from Comcast Customer left me a comment that he was from customer service and they were here to help. Bless his heart. We seem to have the problem solved. All that is left to do is set up the password on the modem. That is the Kids job.
I guess the rumor is true and that companies are now using social networking (Blogs and Tweets) to resolve customer issues. I had a big issue with Verizon a while back but I guess they weren’t in the loop with my rant. I guess I should get up to date and post my rants on Twitter, but that is limited in the amount of words I can use, I usually need a lot if I really get fired up.
I have put in my two days of work this week, and I can honestly say I am glad I have cut down and I am really glad I am only working eight hour days. But, somehow, I seem to have my days off filled with things to do. Perhaps this is an anomaly and I have just been putting off things because of no time.